Transforming operations to support creative growth

Rossi Studio is an award-nominated interior design studio celebrated for its visual storytelling, high-end CGI renders, and exceptional design work. With a skilled, close-knit team and a visionary founder, Iliada, the studio had entered a phase of rapid growth — marked by a BIID Award nomination and a surge in new client enquiries.

The Challenge

As project demands grew, so did the operational pressures. Iliada was increasingly pulled into procurement and logistics — diverting her from creative direction and client engagement. With multiple complex projects running at once, it became clear that the studio needed more robust systems to manage growth without compromising quality.

The Solution: Full Works

We delivered a Full Works package — a comprehensive operational overhaul tailored to fast-growing creative businesses. Key focus areas included:

• Procurement System Optimisation: Scalable systems for FF&E sourcing, supplier management, order tracking, and budget reconciliation.

• Process & Workflow Mapping: Clear internal workflows, responsibilities, and handovers to streamline project delivery.

• Delegation Framework: Systems that empowered Iliada to delegate confidently while maintaining oversight.

• Tool Stack Curation: Selected and implemented the right digital tools for procurement, project tracking, and collaboration.

• Studio Handbook: Delivered a tailored handbook to support training, onboarding, and long-term consistency.

The Results

• Significant time freed up for Iliada to focus on design and business development

• Fully streamlined procurement process — improving speed, accuracy, and reliability

• Stronger internal clarity and team efficiency

• Scalable systems that support continued growth without additional pressure

• Increased project capacity with the same high-performing team